Question 1

Are your live food stations Halal-certified?

Accepted Answer

Our live food stations are not Halal-certified. However, we use Halal-certified ingredients for our food preparation.

Question 2

What is included with a live food station?

Accepted Answer

Our live food station packages include the necessary equipment, ingredients, serving materials and an operator to prepare and serve the food during your event.

Question 3

How many servings are included?

Accepted Answer

The number of servings varies depending on the package selected and is stated on each product page. Additional servings can be arranged for larger events at an additional charge.

Question 4

What do you need from the venue?

Accepted Answer

Most live food stations require a standard 13A power socket and a suitable table for setup. If required, tables, food carts or booth setups can be provided at an additional charge.

Question 5

Can I book multiple live food stations for one event?

Accepted Answer

Yes. You can mix and match different live food stations to offer your guests a wider variety of food and snacks. This is especially suitable for school carnivals, corporate events, family days and larger celebrations.

Question 6

Is delivery and setup included with carnival game rental?

Accepted Answer

Yes. Delivery, setup and collection are included with our carnival game rentals, unless otherwise stated. Our team will set up the games and ensure they are ready for play before your event.

Question 7

Are prizes included with the carnival games?

Accepted Answer

Our standard rental rates do not include prizes. However, we can source and procure suitable prizes for your event upon request at an additional charge.

Question 8

Are game attendants included?

Accepted Answer

Game attendants are not included in our standard rental rates. If you require manpower to facilitate the games or manage your activity stations, let us know and we can provide a separate quotation based on your event requirements.

Question 9

How much space do I need for carnival games?

Accepted Answer

Space requirements vary depending on the games selected. Let us know your available space, venue and number of games required and our team can recommend a suitable setup and layout for your event.

Question 10

Can carnival games be set up outdoors?

Accepted Answer

Our carnival games should be set up indoors or in a fully sheltered area. For outdoor events, the games must be protected from rain and other weather conditions to prevent damage to the equipment.

Question 11

How much does arcade machine rental cost in Singapore?

Accepted Answer

Our arcade machine rentals range from approximately $300 to $1,000 per day, depending on the machine selected. Contact us if you need help choosing suitable games for your event and budget.

Question 12

Do you provide delivery and setup for arcade machines?

Accepted Answer

Yes. Our team will deliver, set up and test the arcade machines before your event and return for collection after the rental period.

Question 13

Can arcade machines be used for outdoor events?

Accepted Answer

Our arcade machines are suitable for indoor use. Outdoor setups are only possible in fully sheltered areas where the machines are protected from rain, direct sunlight and other weather conditions.

Question 14

How much space and power do arcade machines require?

Accepted Answer

Space requirements vary depending on the machine selected. Each arcade machine typically requires one standard 13A power socket. Let us know your venue and available space, and we can advise on a suitable setup.

Question 15

What happens if an arcade machine stops working during my event?

Accepted Answer

Contact our team immediately if you experience any issues during your event. We will provide troubleshooting support and, where necessary and practicable, arrange on-site assistance to get the machine running again. If the issue cannot be resolved, appropriate compensation may be provided based on the affected machine and duration of downtime.

Question 16

How much space do I need for an inflatable?

Accepted Answer

Each inflatable has different space and height requirements. Check the dimensions listed on the product page and allow sufficient clearance around the inflatable for safe setup. If you're unsure, send us your venue dimensions or floor plan and we'll recommend suitable options.

Question 17

Can your inflatables be set up indoors and outdoors?

Accepted Answer

Yes. Our inflatables can be set up at suitable indoor and outdoor venues across Singapore, including function rooms, schools, community spaces, event venues and sheltered areas. Outdoor setups are subject to suitable ground, weather and anchoring conditions.

Do note:A refundable cleaning surcharge (from $60, depending on the size of the inflatable) will be collected before the event. It will be fully refunded if the inflatable is returned clean and dry. If it gets wet due to rain, the surcharge still applies to cover cleaning and sanitization.

Question 18

What happens if it rains on the event day?

Accepted Answer

For outdoor events, inflatable use must stop during unsafe weather conditions such as heavy rain or strong winds. We recommend having a sheltered setup location or wet-weather contingency whenever possible.

Question 19

Is delivery, setup and dismantling included?

Accepted Answer

Yes. Our team handles delivery, professional setup and dismantling of the inflatable. All we need is suitable access to the setup area and a nearby power supply for the blower.

Question 20

How far in advance should I book an inflatable in Singapore?

Accepted Answer

We recommend booking as early as possible, especially for weekends, school holidays and popular event dates. Early booking gives you the best selection of available inflatables for your preferred date.

Question 21

How do I book an item or package?

Accepted Answer

Simply drop us a message on WhatsApp or fill in the enquiry form in Contact Us! We’ll check availability, understand your event needs and recommend suitable setups (inflatables, arcade machines or games). Once confirmed, we’ll send over a quotation for your review. Quick and hassle-free.

Question 22

What if it rains on the day?

Accepted Answer

For outdoor setups, weather risk is borne by the client once the booking is confirmed, as logistics and manpower are committed in advance.We strongly recommend choosing a sheltered or indoor venue to ensure your event runs smoothly regardless of weather.

Question 23

Can I cancel my booking?

Accepted Answer

Yes, cancellations at least 7 days in advance are eligible for a full refund.​ However, any food, customized items or materials that have already been prepared or purchased in advance will not be eligible for refund.

Question 24

How much space do I need?

Accepted Answer

Space requirements vary depending on the equipment. We’ll advise you based on your selected setup.For inflatables, we generally recommend at least 1 meter of clearance on all sidesArcade machines and carnival games require flat, sheltered areas

Question 25

Do your equipment require power?

Accepted Answer

Inflatables and arcade machines require a standard 230V power supply. Power points should be within 5 meters of setup.

Question 26

How long does setup and teardown take?

Accepted Answer

Typically: Inflatables: 20 - 30 minutesArcade machines / carnival games: 10–20 minutes (Basketball machines take longer for setup approx 30 - 40mins)We’ll coordinate timing to ensure a smooth setup before your event starts.

Question 27

Can the equipment be used outdoors?

Accepted Answer

Yes, depending on the item:Inflatables: Suitable for grass, turf or concreteArcade machines / Carnival Games: Must be placed under shelterWe’ll advise based on your venue.

Do note:A refundable cleaning surcharge (from $60, depending on the size of the inflatable) will be collected before the event. It will be fully refunded if the inflatable is returned clean and dry. If it gets wet due to rain, the surcharge still applies to cover cleaning and sanitization.

Question 28

What should I do if it rains during my rental?

Accepted Answer

Inflatables: Stop usage immediately, turn off blower and bring it under shelter to prevent any electrical hazards.Arcade machines: Must be kept dry and under shelter at all timesSafety comes first. Please ensure all users exit equipment during wet conditions.

Question 29

Are the setups safe for children?

Accepted Answer

Yes. Safety is our priority.Inflatables are made from commercial-grade materials and cleaned before every useEquipment is checked prior to setupAdult supervision is required at all times to ensure safe play.

Question 30

Am I liable for any damage?

Accepted Answer

Yes. You are responsible for any damage caused due to misuse, negligence or failure to follow guidelines.This may include:Repair costsFull replacement if beyond repairAdditional cleaning fees for excessive messOur staff will inspect the equipment before and after the rental. You are encouraged to inspect the equipment with us before use begins and report any concerns to avoid any potential disputes.

Question 31

What if someone gets injured?

Accepted Answer

All equipment must be used according to safety guidelines and under supervision.We are not liable for injuries resulting from misuse, unsafe behavior or lack of supervision.

Question 32

What should I do if something stops working?

Accepted Answer

Check power connection firstContact us immediatelyWe’ll troubleshoot remotely or arrange a replacement if available.If the issue is due to equipment failure on our end, we will provide fair compensation based on downtime.

Question 33

Who can I contact during the event?

Accepted Answer

You can reach us anytime during your rental via the contact provided. We aim to respond quickly and keep your event running smoothly.

Frequently asked questions

Are your live food stations Halal-certified?

What is included with a live food station?

How many servings are included?

What do you need from the venue?

Can I book multiple live food stations for one event?

Is delivery and setup included with carnival game rental?

Are prizes included with the carnival games?

Are game attendants included?

How much space do I need for carnival games?

Can carnival games be set up outdoors?

How much does arcade machine rental cost in Singapore?

Do you provide delivery and setup for arcade machines?

Can arcade machines be used for outdoor events?

How much space and power do arcade machines require?

What happens if an arcade machine stops working during my event?

How much space do I need for an inflatable?

Can your inflatables be set up indoors and outdoors?

What happens if it rains on the event day?

Is delivery, setup and dismantling included?

How far in advance should I book an inflatable in Singapore?

How do I book an item or package?

What if it rains on the day?

Can I cancel my booking?

How much space do I need?

Do your equipment require power?

How long does setup and teardown take?

Can the equipment be used outdoors?

What should I do if it rains during my rental?

Are the setups safe for children?

Am I liable for any damage?

What if someone gets injured?

What should I do if something stops working?

Who can I contact during the event?