1. Collection of Personal Data

We collect personal data from you when you:

• Submit a booking request or enquiry

• Interact with us via WhatsApp, email, website forms or social media

• Make payments or sign up for promotions, contests or event

The types of data we may collect include:

• Name, phone number, email address

• Event location and date

• Payment details (only to the extent required for processing)

• Photos or videos of your event

​2. Use of Personal Data

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Your data may be used for the following purposes:

• To process and manage your booking

• To communicate with you regarding your rental

• To send invoices, receipts or service-related updates

• To improve our customer service and user experience

• To send you marketing promotions or updates (only with your consent)

• For operational or administrative purposes

 

3. Disclosure of Data

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We do not sell or rent your personal data. We may disclose your data only:

• To third-party service providers (e.g. delivery personnel, payment processors) strictly for fulfilling your rental

• If required by law or government authorities

 

4. Storage & Security

 

We take reasonable precautions to protect your personal data from unauthorised access, modification or disclosure. Data may be stored on secure digital platforms, cloud systems or internal devices with restricted access.

 

5. Use of Photos/Videos

 

Photos and videos may be taken during our events for documentation and marketing purposes, including use on our website, social media and other promotional materials.
 

If you would like any photo or video featuring you or your child to be removed from our marketing materials, please contact us at sales@bopandhop.com and we will review your request.

 

6. Withdrawal of Consent

 

You may withdraw your consent to receive marketing communications or request that your data be deleted by contacting us at:

 

📞 Phone: +6585095301

📧 Email: sales@bopandhop.com

 

7. Access & Correction of Personal Data

 

If you wish to access, correct or update the personal data we hold about you, please contact us via the above channels.
 

8. Updates to this Policy

 

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Any changes will be published on our website and will take effect immediately upon posting.