1. Collection of Personal Data

We collect personal data from you when you:
•    Submit a booking request or enquiry
•    Interact with us via WhatsApp, email, website forms or social media
•    Make payments or sign up for promotions, contests or events
 

The types of data we may collect include:
•    Name, phone number, email address
•    Event location and date
•    Payment details (only to the extent required for processing)
•    Photos or videos of your event (with consent)
 

2. Use of Personal Data

Your data may be used for the following purposes:
•    To process and manage your booking
•    To communicate with you regarding your rental
•    To send invoices, receipts or service-related updates
•    To improve our customer service and user experience
•    To send you marketing promotions or updates (only with your consent)
•    For operational or administrative purposes
 

3. Disclosure of Data

We do not sell or rent your personal data. We may disclose your data only:
•    To third-party service providers (e.g. delivery personnel, payment processors) strictly for fulfilling your rental
•    If required by law or government authorities
 

4. Storage & Security

We take reasonable precautions to protect your personal data from unauthorised access, modification or disclosure. Data may be stored on secure digital platforms, cloud systems or internal devices with restricted access.
 

5. Use of Photos/Videos

Photos or videos taken during events may be used for marketing purposes (e.g., social media, website), but only with your consent which will be sought separately.
 

6. Withdrawal of Consent

You may withdraw your consent to receive marketing communications or request that your data be deleted by contacting us at:
 

📞 Phone: +6585095301
📧 Email: Sales@bopandhop.com
 

7. Access & Correction of Personal Data

If you wish to access, correct or update the personal data we hold about you, please contact us via the above channels.
 

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in legal or operational requirements. Any changes will be published on our website and will take effect immediately upon posting.